Privacy Policy
At renovaitor.com, your privacy and data protection are our top priority. All personal and non-personal data collected is protected with the highest global standards. click here
We believe that your personal data always belongs to you and should remain yours. That's why we have a strong privacy policy in place. This policy is compliant with the General Data Protection Regulation (GDPR) as well as the Law on Protection of Personal Data numbered 6698 in the Republic of Turkey.
The content of this privacy policy applies to the website www.renovaitor.com and the services provided to users by this site.
Notification
When we request information that could be used to personally identify you, we will explicitly ask for your permission to provide and/or use this information. This information is requested by our system when your permission needs to be confirmed to proceed (e.g., asking for consent to use cookies when you visit our site, requesting payment information when you sign up).
Your Consent
You will always have the option to give or withhold consent for us to process your information.
For non-essential data (e.g., marketing cookies, company name, etc.) that are not necessary for the basic functionality of our services, you can refuse to grant permission without any consequence on your access to renovaitor.com. If you choose to deny the use of necessary information for the use of our services (e.g., essential cookies, payment information, email address), we will not be able to provide access to all aspects of renovaitor.com's operation that require such information. Whether any given information is necessary for our services will be clearly indicated when you are requested to provide or allow us to use such information.
Data Usage
3.1 Collected Data
We collect various forms of personally identifiable information. This includes all information that can be used to directly identify you. It includes your name, email address, payment information, and more.
Additionally, we collect usage-based data with our optional cookies. This data is collected and processed completely anonymously, meaning it cannot be traced back to you or any individual.
3.2 Data Use
We use your personally identifiable information for the following purposes:
- To enable access to all features of renovaitor.com
- To process your payments
- To provide you with important information about renovaitor.com as well as other preferred information
- To contact you regarding the status of your order, in case of any issues with your order through our support services, or for other reasons you may prefer
Data Sharing
We use anonymized usage data to analyze the usage of our platform by our users so that we can improve our services.
Data regarding the usage of our platform by our users may be shared with third parties we collaborate with to improve our services and carry out our operations. This includes organizations such as marketing agencies. This data will always be anonymized before it is shared.
In some cases, it may be necessary to share some of your personally identifiable information with our partners to provide our basic services. For example, shipping companies may be given your information when we need to physically mail a product to you. In such cases, only the information that is strictly necessary to provide their services will be shared.
If we receive a legal request from a court or law enforcement agency for your personally identifiable information or other information related to you or your identity, we are legally obligated to provide them with your personally identifiable information. In these cases, we may share and/or retain the information without your permission or prior notice.
Other than these three categories, no third party outside of renovaitor.com will have access to your personal information unless you explicitly authorize it. If we ever want to share your information with a third party outside of these categories, we will always ask for your explicit permission first.
Data Storage
We retain your information for as long as it is necessary to provide our services to you. All personally identifiable information will be deleted when you inform us that you no longer wish to use our services (e.g., by deleting your account), when your subscription ends, or when you explicitly request us to delete it. After your request is submitted and approved, your information will be deleted within 14 days. However, if it is necessary for legal requirements, the information may be stored for a longer period. If required by law or ordered by a court, we may store and/or share the information for a longer period without notifying or seeking your permission.
Usage
Your Rights
You are the owner of your information. As stated in Law No. 6698 on the Protection of Personal Data "KVKK" and GDPR, you have various rights regarding the processing of your personally identifiable information.
- Right to information: You have the right to learn whether your personal data is being processed, to know the third parties to whom your personal data is transferred, and to request information about the processing of your personal data.
- Right to access: You have the right to obtain a copy of all personally identifiable information we process about you.
- Right to rectification: You have the right to request the correction of your personal information provided to us or the correction of inaccurate information.
- Right to erasure: You have the right to request the deletion of some or all of the personally identifiable information we have collected upon your request.
- Right to restriction: If this information is not correct, illegal, no longer necessary according to our privacy policy, and/or if you object to the processing of the relevant personally identifiable information, you have the right to request the cessation of the processing of the relevant personally identifiable information. The objection is valid only if there is no legitimate reason for us to process such information.
- Right to data portability: You have the right to have the personally identifiable information we process transferred to third parties.
To exercise any of these rights, you can contact us using the email address provided at the end of this privacy policy.
Right to Object
We are also required to inform you about your right to object. In accordance with Law No. 6698 on the Protection of Personal Data "KVKK" and GDPR, you have the right to object to the processing of your personally identifiable information for direct marketing purposes. If you object, we are legally obligated to immediately stop processing the information for the stated purpose. You can submit your objection by using the email address provided at the end of this privacy policy.
Opt-Out
In addition to our core services, we offer various additional services to enhance your experience. This includes sending newsletters, contacting you for customer satisfaction surveys, and more. You can opt out of such services at any time. For communication via email, you can click on the link at the bottom of any of our emails to change your preferences. You can also opt out of additional communications and services through your account settings.
Data Security
We take various measures to protect your data to the best of our abilities. We utilize the following methods:
- Security software, including virus scanners
- TLS secure connections between our servers and your device
- DKIM, SPF, and DMARC internet standards to protect our email traffic
Policy Changes
We reserve the right to make changes to our privacy policy. In such cases, you will be notified at least two weeks before the changes come into effect. If you do not agree with the new policy, you are free to withdraw your consent within the given period.
Contact
If you have any questions or comments about our privacy policy, if you would like to discuss its implementation, or if you would like to discuss our privacy policy in any other way, you can contact us using the following email address: [email protected].